Worst customer experience I EVER had. Customer service rep did not want to do his job and tried to stale so he wouldn't have to do his job.
Nice team. Very customer centered
Van rental was easy and pretty quick. Returned it afterhours and didnt have to go through any sort of checkin process.
The General Manager greets you at the door. I had a reservation to pick up a trailer for my son and later found out it wasn't needed. The store was able to refund my money within two days, even though I purchased a one-way rental. Be sure to stop by there for all of your rental needs!
Unable to complete reservation because "keys were lost by last person to use the van." First, there should be duplicates. Second, I was called the morning I was supposed to move. Why even bother guaranteeing something that is not there? After cancelling my reservation and having me go around town looking for a same-day, 3x more rental, the location did not even tell me about the U-Haul program that gives partial reimbursements for failed guarantees.
U Haul Moving Storage Of Auburn is a US Moving Company based in Auburn, Alabama. U Haul Moving Storage Of Auburn is located at 1301 Opelika Rd, Auburn, AL 36830, USA.
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