Front desk service is worth next to nothing. Utterly appalling how the owner has been unable to train someone who's sole job is to help customers and not frustrate them. The hotel itself is fair and not eye catching or noteworthy at all. However for the small price that it was it was worth it.
Would not stay there again. Door to room appeared to have been broken into before. Non smoking room amelled of smoke. Carpet dirty and torn. Couch had probably never been cleaned. Discusting.
About three days ago myself, my girlfriend and her 5 year old had to evacuate due to Hurricane Katrina. We decided to drive to Tennessee where our closest friend stays for the duration of the storm. After spending many hours on the road we decided to stop in Columbus, Georgia to find a hotel and much to our dismay and annoyance with ourselves for not planning better, there were no vacancies at all, in the entire city. So, after phone calls to approximately 25 hotels in the surrounding area, we discovered the Microtel in Auburn, Alabama with 1 queen sized bed in a smoking room. Being the only thing available we jumped on the opportunity. The front desk manager handled my information quickly and efficiently and asked where I was in relation to the hotel. I had asked him if there was any other options besides the single Queen. He regretfully informed me that this was the only option. Once arriving at 12am I met the man that I had spoke with on the telephone. He informed me that he had immediately put an ozone machine in the room in order to remove as much as the smell as possible even without my asking. He walked us to the room and retrieved the machine as well as present our miniature road warrior with a couple muffins and cookies. The window sill had a book nook with a cushion that was the perfect size for a 5 year old to sleep on. The attendant had already left sheets, a blanket and extra pillow in case we decided to turn it into a place to sleep for the little guy, even offering to dress it for us. Overall the extent to which he went to make us comfortable in a very uncomfortable time made us feel extremely welcomed. All of this at half the cost of any other budget hotel in Auburn. I would definitely recommend to anyone looking to stay over for an evening.
Clean place, smaller rooms but nice. The bed was super uncomfortable. My husband an I woke up with body aches it was that bad. You could tell as soon as you laid down it was bad. Breakfast was ok an well stocked. Nice an quiet area. Would stay again if they got new comfortable beds.
This hotel is conveniently located just a couple miles by campus and close to Walmart for any last minute needs. The rooms were clean and didn't feel cramped. Complimentary breakfast was fine as expected. Overall I feel like I got a good stay I was promised.
Microtel Inn Suites By Wyndham Auburn is a US Lodging based in Auburn, Alabama. Microtel Inn Suites By Wyndham Auburn is located at 2174 S College St, Auburn, AL 36832, USA.
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