We decided to leave St. Augustine for Hurricane Irma. This has been a very pleasant experience. The staff at the front desk, housekeeping and maintenance have been more than accommodating. They made the best of a situation at a time when my family and I were displaced. The rooms were clean, had plank flooring and accept pets. I would not only recommend this hotel but would definitely stay here again.
My Husband and I stay here when we're visiting Tuskegee. Recently my Father in law passed away and most of our relatives live out of town. We needed rooms for the funeral. I checked in, dropped my bags off to my room and left. Later when I returned for the night, my room was crawling with roaches. Roaches on the vanity counter and mirror, roaches on the headboard. DISGUSTING! I checked out of the hotel at 1am.
I blocked off rooms for my family and was extremely embarassed. I woke up the next morning to speak with Brenda the manager, who I've been on the phone throughout that week. Of course she apologized, called an exterminator,m. Brenda claimed the problem was only in my room. Well, here comes my relatives all checking in and now has the same complaint, roaches galore. Word got around, some stayed, others went to other nearby hotels. I left word with Brenda to have the district manager Richard Richards and the owner Vic Patel to call me. I honestly don't believe Brenda has made an effort to contact them on my behalf, and she refused to give me their numbers.
Pretty much what you'd expect from a chain like this. Reasonable. Next to the Waffle House, which is convenient. Friendly staff. Room smelled pretty strongly like marijuana from the last tenant, not much you can do to cover that up though that I know about. Also keys stopped working all of a sudden and the tenants had to go get new ones, that could potentially be a bad situation. 3.5/5
The Lodge was the only area that allowed us to bring our dog on our trip so it was really our only option. Front desk attendent was polite and the room was a decent size. Poor lighting and the hard floors were pretty dirty. Walls and floors transfer noise pretty easily, so whenever anyone is going up and down the stairs you will know. The dog didn't like that one bit making the stay rather unpleasant. The restroom was clean but the towels we're extremely unpleasant... I'm not sure how to describe it but I felt like dropping the towels every time I touched them. That said it was descent for the amount we paid. It doesn't feel like the safest area though and some people were smoking pot downstairs. Could smell it every time I walked by the door.
It was clean and what you would expect from an affordable overnight hotel. The wifi was pretty slow, but I couldn't really complain about much else.
ROACH INFESTED...STAY AWAY FROM THIS ROACH MOTEL!!!
Econo Lodge is a US Lodging based in Auburn, Alabama. Econo Lodge is located at 2145 S College St, Auburn, AL 36830, USA.
Please contact with Econo Lodge using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Econo Lodge opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Lodging in Auburn