Great All the Way Around. I deal with these guys all the time. I don't ever remember them not going the extra mile for customers. Collecting information/Specs, rush orders, special orders, and so on. A great part of the community for sure.
I needed a 6" X 6" X 6' piece of cedar for an urgent project. I was told to come here to get it otherwise the nearest store to stock 6x6 cedar would be in Atlanta. I was charged $90 for this piece of wood. I knew I was getting ripped off but unfortunately I didn't have time to take a trip to Atlanta to get it. Home Depot carries a 6" X 6" X 12' piece for less than $70 at the ATL locations!! I'm sure I'm not the only woman that has walked into this place and been lied to about prices. I will never do business with such a dishonest company again. I'm surprised that someone would even feel okay sleeping at night after jacking up a price that high!! Do yourself a favor and support other business that pride themselves on customer service.
This company is full of cheaters and scammers. ESPECIALLY the sales reps. They will sell builders hundreds of dollars worth of materials MORE than they need for the job, and then the home builders return the extra and get the money back, but they give the homeowner the original invoice, so somebody is pocketing a lot of extra cash at the homeowners expense! Very shady practices!!
I sure was disappointed to see that the Russell delivery man that just delivered lumber to 1357 Burke Lane in Auburn (at my neighbor's house) chose to drop the load halfway across my driveway!! I share the driveway with 1357 and the guy can see a vehicle parked 10ft. from where he left the lumber (at least I assume he can see.) But he just drove off without so much as an apology when I came out to protest his complete lack of accuracy. I know how to drive a truck, too, and this guy just doesn't get it.
Russell Building Supply Auburn Al is a US Hardware Store based in Auburn, Alabama. Russell Building Supply Auburn Al is located at 141 Bragg Ave, Auburn, AL 36830, USA.
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