After my husband's dry cleaning came back, he found his white Calvin Klein shirt with YELLOW SPOTS all over it. Also, his Hugo Boss suit came back with a MISSING button. If you like to keep your nice clothes nice, avoid this place.
Horrible service had a jacket dry cleaned and it came back with all the stains it originally had on it. Took the jacket back to complain and they said that the stations were still on the coat because I had not pointed them out to them. I guess I was confused about that statement because of the sign outside that read Professional Cleaners.
I have used Professional Cleaners 3 or 4 times and they have never disappointed. They get the job done quick and their prices are very cheap! Would recommend!
I took a comforter there, and made them aware there was a stain on it. I came back and picked it up, paid them the $25 and took it home. After I opened it, the stain was still there and it smelled exactly like it did when I took it. They made no comment about not being able to remove the stain, just handed it to me like nothing was wrong. I took it back and basically got a “too bad so sad”. Very disappointed in the professionalism and lack of customer service. Will not be returning.
Put a dress in to be cleaned, went to get it and they said I had picked it up, which considering I still had the slip to get it was pretty amazing. A 200 dress and they were not even apologetic said they would get the manager to call 3 days after the fact.
Update - still waiting for a call from the owner 5 days later.
Professional Cleaners is a US Laundry based in Auburn, Alabama. Professional Cleaners is located at 300 N Dean Rd # 1, Auburn, AL 36830, USA.
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