4
742 N Dean Rd, Auburn, AL 36830, USA
Auburn, Alabama 36830
+1 334-521-2233

Staff is super, so is the Dentist. They make the children feel comfortable. Very detailed about what your child's need are. Very informational.

Took 2 of my kids in for a general checkup/cleaning. All started ok until they called my kids and another girl back. My kids are shy and timid and in a new environment like this did not want to go without me. I tell them that and the lady who called us back got nasty and said it was in the paperwork I signed that I can't go back. Then she takes the other girl back and leaves us without another word. I decide to wait since I drove 30 minutes to see them. Eventually they come back out for my kids and my kids still refuse to go without me, so they finally allow me back. My son (3) goes first. It goes ok. One of the assistants holds his arms and the dentist is able to check him out. Now for my daughter (5). It takes 2 girls to hold her down so she won't get up and the dentist can't get in her mouth to look. So they want to try and strap her down and start telling me they need me to sign a consent form for it. I refuse so then the dentist gets nasty with me saying if they can't strap her down they can't look at her teeth and make sure they are ok. At this point my daughter is terrified and wants nothing to do with the place. They didn't bother to try and ease her into the situation or talk with her or anything. So after getting a nasty lecture from the dentist we go. As we're walking out to checkout I hear one of the ladies that had been in there with us telling the receptionist all about my daughter and saying how her ears hurt from the screaming and how I'm bad because I won't let them strap my daughter down. We will not be going back and we will be finding another dentist for my kids. I do not recommend this place, especially if your kids are like mine. It was very unprofessional of them to be talking badly about us where we can hear and it was very rude of the dentist to treat me and my kids the way she did.

This dentist is okay. My problem is that you can't go back with your kids, to know if there are any problems or what procedure they are doing. Or really what's going on!!!!.... They do take Medicaid which I think is the green light for them to talk to you like your an idiot!...

I was just put out of the dentist office and to wait outside for my hustand to come back and pick us up. She locked the doors behind us. Everytime we are here I am talked to badly about my children. I was told today that my daughter mouth was blowed.....exact words. I don't know why they feel they can talk to people any kind of way. They do good work but just need to have better attitudes especially when it suppose to be a Christian environment.

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Lighthouse Children S Dentistry — Dentist in Auburn

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Lighthouse Children S Dentistry

Dentist at 742 N Dean Rd, Auburn, AL 36830, USA. Here you will find detailed information about Lighthouse Children S Dentistry: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Monday
    9:00 AM – 4:00 PM
  • Tuesday
    9:00 AM – 4:00 PM
  • Wednesday
    9:00 AM – 4:00 PM
  • Thursday
    9:00 AM – 4:00 PM
  • Friday
    Closed
  • Saturday
    Closed
  • Sunday
    Closed

Rating

4
/
5
Based on 4 reviews

Contacts

Categories:
State:
Alabama
Address:
742 N Dean Rd, Auburn, AL 36830, USA.
City:
Auburn
Postcode:
36830

About Lighthouse Children S Dentistry

Lighthouse Children S Dentistry is a US Dentist based in Auburn, Alabama. Lighthouse Children S Dentistry is located at 742 N Dean Rd, Auburn, AL 36830, USA.


Please contact with Lighthouse Children S Dentistry using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Lighthouse Children S Dentistry opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about Lighthouse Children S Dentistry

  • Cameron
    Added 2016.09.22
    Staff is super, so is the Dentist. They make the children feel comfortable. Very detailed about what your child's need are. Very informational.
  • Leah
    Added 2016.05.04
    Took 2 of my kids in for a general checkup/cleaning. All started ok until they called my kids and another girl back. My kids are shy and timid and in a new environment like this did not want to go without me. I tell them that and the lady who called us back got nasty and said it was in the paperwork I signed that I can't go back. Then she takes the other girl back and leaves us without another word. I decide to wait since I drove 30 minutes to see them. Eventually they come back out for my kids and my kids still refuse to go without me, so they finally allow me back. My son (3) goes first. It goes ok. One of the assistants holds his arms and the dentist is able to check him out. Now for my daughter (5). It takes 2 girls to hold her down so she won't get up and the dentist can't get in her mouth to look. So they want to try and strap her down and start telling me they need me to sign a consent form for it. I refuse so then the dentist gets nasty with me saying if they can't strap her down they can't look at her teeth and make sure they are ok. At this point my daughter is terrified and wants nothing to do with the place. They didn't bother to try and ease her into the situation or talk with her or anything. So after getting a nasty lecture from the dentist we go. As we're walking out to checkout I hear one of the ladies that had been in there with us telling the receptionist all about my daughter and saying how her ears hurt from the screaming and how I'm bad because I won't let them strap my daughter down. We will not be going back and we will be finding another dentist for my kids. I do not recommend this place, especially if your kids are like mine. It was very unprofessional of them to be talking badly about us where we can hear and it was very rude of the dentist to treat me and my kids the way she did.
  • Charles
    Added 2014.12.30
    This dentist is okay. My problem is that you can't go back with your kids, to know if there are any problems or what procedure they are doing. Or really what's going on!!!!.... They do take Medicaid which I think is the green light for them to talk to you like your an idiot!...
  • Haley
    Added 2013.11.29
    I was just put out of the dentist office and to wait outside for my hustand to come back and pick us up. She locked the doors behind us. Everytime we are here I am talked to badly about my children. I was told today that my daughter mouth was blowed.....exact words. I don't know why they feel they can talk to people any kind of way. They do good work but just need to have better attitudes especially when it suppose to be a Christian environment.
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